Our hourly rate for on-site support is $40.
Many technical issues can be solved within an one hour visit. We cover a wide range of IT-related support issues; if you've got a problem, we can most likely solve it. Contact us with any questions you may have; we'll be happy to help.
We also offer the following on-site support packages for our most popular options:
Network Installation- $129
This includes full installation and configuration of a wired or wireless network at your location. Our technicians will set up a two-client (two computers, or one computer and another device) network with an emphasis on reliability and security. Additional devices are $40 each.
Hardware/Software not included.
Wireless Security Support- $69
An unsecured wireless network leaves your business's sensitive data open to prying eyes. Approximately 75% of wireless networks are unsecured or have major vulnerabilities. Think using WEP encryption is enough? Think again; just ask our technicians for a demonstration. Our support package includes all necessary steps to secure your network as best as possible; we place a high emphasis on WPA2 encryption, MAC filtering and other essential steps to keep your data secure.
Hardware/Software (if needed) not included.
Malware/Spyware Removal Support- $40
Webroot researches found that 89% of Windows systems are infected with Malware and/or Spyware. This unwanted software slows your performance to a halt and can even release confidential information to outsiders. Our technicians are highly experienced in detecting, removing and preventing the reinfection of these harmful programs. This service covers most system infections; widespread infection may require additional time.
Price per computer.
Remote Support
Our remote support options are determined on a client-by-client basis, as there are a wide range of issues that can be covered. Contact us to discuss your options in remote support.
www.techanswered.com
404.386.9255
email@techanswered.com
